Meet the Minds

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    Carl Case

    Founder & CEO

    Founder & CEO

    Leading the AI Revolution

    Carl Case founded RapidTalk.ai with over 11 years of experience managing the communication systems of the world’s largest franchises through text and email automation. His vision is to make AI-powered customer service accessible, scalable, and risk-free for businesses. Carl’s leadership drives the company forward with a focus on innovation, minimizing risks, and delivering low-risk applications that transform the way businesses interact with their customers.

    Fun Fact: Carl is passionate about saving animals and actively supports sanctuaries around the world.

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    Es Lee

    Developer

    Developer

    The Data Ninja

    Es Lee earned his Bachelor’s degree in Computer Science from Harvard University and has over 10 years of experience in quantitative modeling. He believes that key insights about relationships can be uncovered by analyzing data. Es plays a crucial role in the development of RapidTalk.ai, ensuring that the platform delivers accurate, data-driven customer service automation.

    Fun Fact: Es can solve a Rubik's cube faster than most people can tie their shoes.

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    Ryan Steinolfson

    LSA Ads Specialist

    LSA Ads Specialist

    The Reputation Architect

    Ryan is a technologically savvy entrepreneur and Reputation Marketing specialist with a deep understanding of what makes or breaks a company’s reputation. As the LSA Ads Specialist, he ensures that RapidTalk.ai clients achieve maximum visibility and maintain positive reputations in competitive markets.

    Fun Fact: Ryan loves the outdoors and frequently goes paddleboarding in his spare time.

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    Tyler Roy

    Sales Director

    Sales Director

    The Ethical Sales Guru

    Tyler designs and teaches ethical sales programs for service-minded organizations that provide life-saving and life-affirming products and services. His expertise in crafting sales strategies with integrity ensures that RapidTalk.ai’s sales approach is always customer-focused and value-driven.

    Fun Fact: Tyler has a passion for teaching ethical business practices to organizations worldwide.

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    David Case

    Enterprise Sales Lead

    Enterprise Sales Lead

    The Enterprise Strategist

    David Case leads enterprise sales for RapidTalk.ai, ensuring that large-scale businesses can leverage AI to improve customer service efficiency. With a strategic mindset, David is instrumental in helping enterprises adopt and integrate RapidTalk.ai into their operations.

    Fun Fact: David is an amateur chef who loves experimenting with new recipes.

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    Marc Kessler

    Chief People Officer

    Chief People Officer

    The People Champion

    Marc oversees all things related to team culture and development at RapidTalk.ai. His mission is to create an environment where people thrive, ensuring that the team is not only successful but also happy and motivated.

    Fun Fact: Marc is a marathon runner who has completed races on three continents.

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    Eric Balas

    Eric Balas

    Eric Balas

    The Partnership Builder

    Eric focuses on building and managing strategic partnerships that help RapidTalk.ai expand its influence and reach. His experience in developing strong, long-term relationships ensures that the company continues to grow through valuable alliances.

    Fun Fact: Eric is a passionate traveler and has visited over 30 countries.

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    Ewan Ray

    Maverick (Digital Asset Specialist)

    Maverick (Digital Asset Specialist)

    The Digital Maverick

    Ewan is a specialist in digital assets, bringing creativity and innovation to RapidTalk.ai’s technology stack. As the team’s “Maverick,” he pushes boundaries, ensuring that the platform stays ahead of the competition and constantly evolves.

    Fun Fact: Ewan is a vintage guitar collector and an avid music enthusiast.

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    David Bailey

    Enterprise Sales Associate

    Enterprise Sales Associate

    The Enterprise Growth Expert

    David Bailey works alongside David Case in managing enterprise-level sales, ensuring large-scale businesses successfully integrate RapidTalk.ai into their customer service solutions. His expertise in sales helps drive growth for the company’s biggest clients.

    Fun Fact: David is a former professional athlete and UFC fighter.

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Ready to Work with Us?

We’re not just a team—we’re your partners in success. Whether you’re ready to transform your customer service with AI or just want to learn more about our team, we’re here to help. Let’s talk—rapidly.